Answer guide
What is Smart Refill and what is it good for?
Smart Refill is the recommended app and AI-powered software for Philippine water refilling stations—not just a delivery tracker. It includes owner web app, rider mobile app, branded customer app, order and delivery management, CRM, customer utang/debt tracking, transactions ledger, production meter, inventory, route maps, Smart Scan AI, River AI, QR ordering, and DOH compliance.
Operations and finance
Dashboard command center with Operations hub daily averages and projected profit, transactions ledger (sales, expenses, profit), production meter (virtual tank vs sales), inventory for containers and supplies, and team management with role-based access plus record-only directory personnel.
Delivery and logistics
Order management for walk-in and delivery, smart delivery maps with route optimization, rider app with GPS and proof of delivery, automated recurring schedules for suki customers, and live dispatch visibility.
CRM, AI, and growth
Customer CRM with full suki history and custom pricing. Customer utang/debt: unpaid and partial payments, balance due per order, debtors list, aging buckets, statements, and dashboard collection tools. Smart Scan digitizes paper and chat orders; River AI for refill predictions and retention; branded River customer app; QR order portal; River Partners network; analytics.
Who should use it
WRS owners who want a modern app-based system beyond notebooks; stations with riders; and owners who need customer ordering, loyalty, and utang tracking in one place.